Thursday, November 27, 2014

My Statement of Ethics

During my undergraduate studies at Indiana Wesleyan University I had to take an ethics class. I loved the class, especially the assignment to construct a personal ethical belief statement. Not long ago I wrote a post about different ethical frameworks and mentioned that I would soon post what I believe. This is that post.

IWU is a Christian university. The assignment had some roots in obtaining ethical beliefs in light of Scripture. So there are quite a few references to passages in the Bible within my statement. If religious references make you uncomfortable I would suggest reading around those parts. I think that reading another's ethical statement has value in what someone may want to include in their own or if for thing nothing else, to get some ideas on how to start one.

Items in black italics (or white in this blog design) are my statement elements. Items in blue italics refer to the ethical framework surrounding the logic chosen. The original assignment was graded on choice of framework, Scripture reference, and quality of revisions before final submission. Without further ado...


Personal Statement of Ethics
Of Earle G. Airey III
Preamble
     I write this Personal Statement of Ethics to declare to everyone my intentions in dealing with all people. I write this so people will know what to expect from me as well as a reminder to myself (and for others to remind me) if I stray from these beliefs. Also I believe that if I develop a structured personal belief system my dealings in life will gain increased focus. As I continue to grow and understand my place in God’s universe my Personal Statement of Ethics will further mature. The most profound transformation one can invoke in others is to live a life that loves others as one loves self. It is my hope that those who read this will be encouraged to write their own Personal Statement of Ethics.

Article I

All humans must be treated with respect, dignity, fairness and love.

These are basics that every human being should have. Respect and love can lead to dignity and fairness. Transparency can build trust and create resonant relationships. I do this and would be in agreement in everyone in the world did the same.

This follows the Kantian philosophy of ethics. This action is deemed ethical if you believe that everyone would and should do the same (as if law) and does not use others as the means to an end.

As a Christian, I am commanded to love my neighbor as myself (plus I realize it’s a good idea). From the Word of God, to love someone as I love myself is to treat them with all the attributes I would want contained within this document no matter who they are unless my ideals offends them. I may not change my ideals, but rather I will not assume that every granular aspect of mine should be theirs. However I will continue to strive to treat all with respect, dignity, fairness and love regardless if they treat themselves with these attributes.
Psalm 119:1 states, “Happy are people of integrity… (NLT).” Integrity can be something that is demonstrated and the results can generate followers not of one’s self, but of the concept.

Article II

I must obey the laws of the land.

It is widely understood for the most part why some laws exist. It is wrong to steal something that knowingly belongs to someone else. It is illegal to drive through red traffic lights. Don’t do this or don’t do that at times is pretty obvious even if we don’t agree or completely understand them. Without rules and regulations anyone could do what they wished and all desires are permissible. Society could not function without guidelines. Many people agree that without some sort of law structure, no society can exist.

The law aids in creating a structured society. This has a utilitarian ethical effect as laws can be seen as reaching that end which thus, justifies the means of achieving that aim.

In the Book of Romans in the New Testament of the Holy Bible Christians are commanded to follow the laws of the land. “Let everyone be subject to the governing authorities, for there is no authority except that which God has established. The authorities that exist have been established by God. (Rom. 13:1, NIV).” As a Christian, I am commanded to obey the rules and regulations set forth by the government. I am to obey the speed limit, pay my taxes, not take what does not belong to me, be honest in my dealings, etc. However this passage is not meant that when the government is unjust that we should blindly follow it.

Article III

I must be a wise custodian of all I’ve been entrusted with.

This is to treat precious resources with respect and to recognize that created for the good of humanity and/or environment. Proper use and distribution should be done with great care.

This thought is not restricted to the proper handling of finances, but also all the talents and capabilities that I’ve been given and developed.

Utilitarianism ethics will agree with the reason we do most things in business is to earn a profit (for profit enterprise) or principle (not for profit). With that goal in mind, most of what businesses do is with the means to achieve that aim. This is not necessarily a bad thing as it helps to encourage personal and organizational growth. However if the end goal is to amass resources at the expense of others, I feel that is not being a wise custodian.

Christians have been commanded by the Lord to be a good stewards as well. The parable of the ten talents in Matthew chapter 25 shows that the Master who entrusted his money to three of his servants was pleased when two of them showed a return, but was angry at the one who buried his portion which brought no return because he was lazy. Not just money but all things of value, tangible and intangible (talents, time, choices and selections) should be used with great care.

Article IV

I will continuously improve in knowledge and seek after true wisdom. Not to listen is to inhibit learning. To stop learning is to stop growing.

People can be smart but have no common sense and common sense is not always common practice. Knowledge is just the amassing of information however wisdom is the proper application of that information. Wisdom is a result of exercising the mind.

Utilitarianism would look at the acquisition of wisdom as a means to achieve an end goal. Kantian would see this as something that would be universally accepted by most people. Egoism would be satisfied because the knowledge retained would edify one’s self. I call this an Ethical Triad where all legs would be satisfied. Elements that are satisfied across multiple ethical frameworks deserve special attention due to their appeal with multiple frameworks.

Solomon was about to take the rule of Israel as its third king and asked God to grant him wisdom, not riches in leading His people (2 Chr. 1:10). God was pleased with his request and granted him the wisdom and knowledge he desired. Because Solomon’s heart was in the right place, God granted him the riches like no other king has seen or will see (2 Chr. 1:12). With a heart that desires right and wise things a person can be a significant individual of extreme moral fiber and integrity.

Article V

I pledge to keep an open mind. As I learn more about the world in which I live, I promise to be open to ideologies and beliefs different from my own. Although I can’t promise I will change any of my core beliefs, I will be open to hearing and respecting the beliefs of others.

I am a Christian and much of my beliefs come from Scripture. Unfortunately that turns off a lot of people. Much of that perspective I have observed comes at the inconsistently in which many Christians have operated over the centuries and misinterpretation of Scripture. The Crusades that killed so many, Christians that stood by during the Holocaust, white supremacy organization  members who proudly share they are Christian, Christians that are so opposed to certain lifestyles to the point of bullying them, and so on. Through all of this I still believe in what Christ represents. I believe in His message to love God and to love others as I love myself. If I really love God it will govern how I love others. I just hope I will have multiple opportunities to demonstrate this.

Conclusion


I hope that others will forge a Statement of Personal Ethics for themselves and share it with others. Transparency builds trust and trust builds resonant relationships. Great leaders know how to do this and are open to learning how to do it better. May we all look for these opportunities because the world needs good leaders like us to be great. Like life, leadership is a journey, not a destination. I hope you enjoy the ride.

Thursday, November 13, 2014

There are no ethics

There Are No Ethics

Commentary by: Earle Airey

Many people think of ethics as the guide to help make the decision between right and wrong. Why I suggest there are no ethics is because the term has been tossed around so casually that the term is losing meaning. “Ethical behavior” now suggests an ethnically acceptable behavior. By that I mean whatever seems right or wrong to an individual or group of people. I suggest when ethics is used in a generic, catch all approach that the discipline becomes weakened. Just to say something is “unethical” must be judged accordingly to the ethical framework in which the implementer intended. Then it can be judged against the ethical framework of the community (which can be debated even further).

Ethics can be defined as, “that branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions (http://dictionary.reference.com/browse/ethics).” From this definition I don’t believe that ethics should be first applied to work in the gray areas between right and wrong without some understanding of the decision logic. Before ethical considerations are selected a review of the different philosophies (at times I refer to them as frameworks) is in order. I believe that ethics is a logical framework to justify the actions of an individual, group, or community as well as to provide consistent execution of those actions. The different ethical frameworks that have been developed over the years further reinforce this suggestion.

Utilitarianism

The utilitarianism ethical framework suggests that it is the end results that will determine if the actions were justified. If the positives outweigh the negatives then it is that end result that counts as being ethical.

An example could be corporate layoffs in time of financial troubles. If labor costs were not reduced the entire company would suffer bankruptcy. The end result is a company that now has financial wiggle room to reorganize and journey down the road to recovery. The layoffs would be ethically justified using this principle.

A deeper look at this example could be that the end result may have been justified; however misapplication would not take into account all of the families affected by such a layoff. Perhaps a temporary pay reduction would have been a better choice. Sure it probably would have taken more effort to implement, but a lower paying job would be better than no job.

To make complete and proper use of this framework using negative harm principles all stakeholders in the decision process must be considered. In the layoff example, stakeholders could include employees and their families, customer service quality, vendors, subcontractors, or even the diner across the street at lunchtime. The level of granularity will depend on the situation and the ability of management to discern relevant stakeholders and to what length and depth is necessary to achieve the most positive possible end result.

Ethical Relativism (aka Ethical Egoism)

This approach suggests that universal perspectives or individual frameworks cannot be applied to a specific individual and/or situation. A typical statement that would support this could be, “don’t do as I do,” or “what works for you may not work for me.” The premise here is that one’s personal moral judgment is the primary element of reasoning if an action is ethical. This relativism also extends to any definable group. This can be organizations, ethnic groups, geographical regions, political boundaries, and so on. When multiple individuals collectively share similar ethical principles the title of Cultural Relativism may apply (when in Rome, do as the Romans do).

In Bob Berg’s book Adversaries into Allies, Win People over without Manipulation or Coercion suggest that all actions we as human beings take are based on self-interest. We give to a charity not just because the cause is righteous, but also it makes us feel good. We may undertake a specific action because it aligns with our personal value system. Ethical relativism in a nutshell.

Understanding this form of ethics can help determine certain actions or reactions in dealings with other people or people groups. This provides an opportunity to inquire and gain insight into why others feel or think the way they do about an ethical relativism perspective. Then a dialog can develop that shares the perspectives of other stakeholders that the originator may not have thought of. However if that person feels that they are correct and sticks to the creed that “what works for you does not have to work for me” perspective, then at least you have a better idea behind the logic they are using.

Universalism (Kantian Ethics)

Immanuel Kant developed a set of principles referred to as imperatives that form the foundation for universalism or Kantian ethics. These imperatives are based on two elements. The first one states that an action can be taken if it was to become universal law (a duty-based approach). The second states that you never treat people as a means to a solution, but rather as the end result (people have certain rights). Simply stated one would act if that action was considered law and that law supported a conclusion that served people without infringing on their rights.

So an example would be to drive a vehicle not exceeding the speed limit. The speed limits have been set to promote safer vehicle operation on a given segment of roadway. This sounds like a good idea. The faster a vehicle travels the more difficult safe operation becomes as population and local traffic density increases. However where universalism becomes a challenge to promote is under circumstances of suggested greater need. In an emergency there could be a need to exceed the speed limit, especially if a life is at stake. Does the driver follow the universalism ethical approach and follow all traffic rules or break them to potentially save a life on the way to the hospital?

A business case could be to count it against an employee who comes to work late. The reason for the late arrival is due to a flat tire from road debris. This employee has been exemplarily in their dedication and performance over the years. Does his/her supervisor count it against them (as policy dictates) or forgive the matter?

Insight into the elements of this form of ethical reasoning can help determine how far to implement policies, understand the dutiful actions of others, and to consider the viewpoint/perceptions of affected stakeholders.

Justice based ethics

Batson and Neff in their book “Business Ethics, Sunday Ethic Monday World” suggest that business and management operations are looking for ethical reasoning based on the elements of justice, equality and integrity. Justice suggests proper application of equality and integrity as a balance is sought after. Justice can include punishment and reward. If a party wrongs another and an injury is suffered, justice would seek to correct that imbalance by requiring the offender to compensate the injured for their loss. It is suggested that justice comes in at least three flavors.

Contract justice is based on agreements that if one party performs an agreed upon action, the second party will respond by performing their agreed upon action. A simple example would be a contractor agreeing to build a house while the person commissioning the project agrees to pay them for their work. A workplace example could be a union labor contract, customer order fulfillment or a non-compete agreement.

Distributive justice deals with elements that should be available to those in need through proper distribution of those resources. Popular elements could be food, clothing, shelter, and basic medical attention. Many feel in a country with so much wealth that no one should go hungry. It becomes a matter of improperly distributed wealth. A positive example would be compensation based on contribution. Those who distributed more contribution more get distributed more compensation.

Compensatory justice seeks to compensate for losses due to the fault on another. An employee wrongly terminated may receive justice through compensation for lost wages. Compensatory justice would also be served if an auto accident resulted in personal injury, but was compensated for loss of income if that injury prevented them from earning wages.

One of the challenges with distributing justice is in estimating nontangible damage such as pain and suffering. Another could be in the case of deliberate criminal actions (think of Tyco, Enron, Worldcom, Adelphia, etc.) the punitive damage estimate can be difficult to calculate. 

The symbol of the US Justice System is of a blindfolded woman holding a balancing scale. This is that balance that justice seeks to determine. To promote a medium of reasoning that equality for all is noble and the challenges to do so fairly deserves eternal diligence.

Natural Law

Classically, natural law refers to the use of reason to analyze human nature — both social and personal — and deduce binding rules of moral behavior from it (http://en.wikipedia.org/wiki/Natural_law). How people implement or choose a particular ethical philosophy can have roots in Natural Law. This law suggests that there are certain fundamental human rights that transcend the boundaries of position, nationality, religion, race, social status, and so on. These rights would include, but not limited to telling the truth, the right to life, not to harm other people, not to murder, and respect for others.

Another perspective of Natural Law is in reference to the perceived natural order of things. An example could be environmentalist against the construction of a hydroelectric dam that could upset the environmental balance of the area. Another could be to argue against the use of birth control as it interrupts the natural process of procreation. This perspective can become a point of contention if the thought is that a particular action goes against what they consider to be Natural Law is in opposition of opposing beliefs.

Rights

Rights deals with entitlement. Many people believe that there are certain rights that all people should have. The U.S. Declaration of Independence suggests the right to life, liberty, and the pursuit of happiness.  Some feel that it should be everyone’s right to access free or affordable healthcare. Others feel strongly about the rights to free quality education. Entitlement can be simply a comment about “I did this (pay my taxes for example), so I should get that (prompt emergency service response).”

Rights are based on laws or legal rights, but they can stem from other elements or ethical philosophies. When dealing with a rights-based perspective, the thought is that others will help the cause of your rights (courts, consumer protection, emergency medical treatment, etc.) or at least not prevent access to those rights (barring use of aforementioned elements).

A perspective based on rights can also override other ethical considerations. An anti-abortion demonstration could result in the destruction of an abortion clinic due to the belief of a right to life. Actions that endanger that right can be subject to dismissal or abolishment.

An advocate of rights-based ethics should not be considered to be inconsistent, but rather flexible in the application of their moral and ethical beliefs. The questions becomes, does consistency exist within the scope of that flexibility. A, E, I, O, U…and sometimes Y.  

What do you believe?

Other ethical frameworks do exist with varying degrees of granularity. However when it really comes down to ethics…what do you believe? Some considerations is that when dealing with “ethical” issues that one operates with consistency and integrity. One thing that can help is to develop a personal statement of ethics.

As with many development projects it can change during the creation process, be remodeled later, or even overhauled. The idea behind this is that when elements in the mind make it to paper they have a tendency of making a different impact. During the process of creating such a document keep the various frameworks in mind. In no way should the writer feel restricted by a single ethical philosophy. As shown here these elements are not so clear cut and thus may differ from situation to situation. However one of the goals is to operate in a consistent manner when confronted with the same situation again. Another is to refine your statement as you grow in experience and wisdom. During this refinement process you will want to review your statement at major milestones in your career and on a regular basis (i.e. quarterly to annually, but no longer). As these review progress over time the less changes you will probably find yourself making.

Share your statement with those close to you to gain feedback and outside perspectives. Then start to seek feedback from others. The idea is to cultivate these elements in a safe environment with your close circle first. As feedback starts to come from beyond you will get various opinions about your viewpoints or get solicitations on their own. This is good in that you will gain insight into their perspectives on ethical behavior.

What do they believe?

I ask this to start a dialog. Not between you or me but in your own mind (internal). When people act a certain way we can ask ourselves if their behavior falls into a framework that justifies their behavior or beliefs they value. We can use this to create a dialog with others (external) and/or formulate a strategy for dealing with the situation. With an understanding of these different frameworks we personally benefit by being able to articulate our position more clearly. If all stakeholders have a better understanding of these ethical elements more quality dialog and exchange of ideas can result.

What I believe

I will be updating my personal statement of ethics within the next month or so and I will post it online as an example and to be held accountable. I will post that as a follow up article to this one. From the most basic elements comes my foundation for ethical behavior is to treat others how I would like to be treated. That concept in of itself sparked a discussion that led to an article I wrote here…


Ethics is topic that I only scratched the surface on. Hope this was of some value and I thank you for your interest. Two books I would recommend for more granular information about ethical philosophies and logic are…

Business Ethics. Sunday Ethic – Monday World. Batson & Neff Triangle Publishing


And

Business Ethics. A Stakeholder and Issues Management Approach – Joseph W. Weiss



If you know of some good reading on ethics please share.


Sunday, October 26, 2014

Success Minus Charity Equals Lost Opportunities

Success minus charity equals missed opportunities

Commentary by: Earle Airey

People would rather do business with organizations they can trust. Trust promotes safe relationships that build on a foundation of truth, service, and accountability. Friends of mine that worked in the automotive industry whose career spanned multiple brands found their families buying the models they worked on. When the technician was working for a Dodge dealer, the family bought Chrysler products. When they started working for Saturn, the family eventually started driving Saturns.

Obviously the trust built was not totally in the product, but rather in the person. In the Disney movie about Preston Tucker it was mentioned that people don’t buy stock in companies, they buy people they can trust. Trust must be the cornerstone for any organization that desires to make a positive difference in its industry and consequently in our society. That trust must be cultivated externally (customer/clients, vendors, suppliers, etc.) as well as internal (employees, temp workers, sub-contractors, etc.).

What does this have to do with charity? Charity is a gift selflessly given. People can usually tell when gifts are sincere. It can be used as a trust builder. We enjoy the comforts of safety and trust is a wonderful enabler. When given the choice in my experience, people will gravitate towards those they can trust (I know, a real duh moment.). Let me share some examples.

There is a company in the Cleveland/Akron area that provides IT support for small to medium businesses (SMB’s). They have monthly “lunchinars” where they share relevant information useful to their target audience. It is free to attend this event and they provide lunch. Once a year they have a picnic that anyone can attend in celebration of customer appreciation and another year of successful business operations. They briefly mention who they are and what they do but 97% of the focus is on delivering relevant content that is practical to their audience. By being charitable with their information this company has draws clients regularly and enjoys repeated growth.

A software company in the Cleveland area makes it a point to get involved in the community. A manufacturing company in the Akron area does the same. The effect is that when well executed it builds trust in the community. Lives are positively affected and a reputation is built. I don’t know about you, but I love a story that has a happy ending. When stories about what these companies have done in the community go public, the happy ending they created swings trustworthy creditability in their favor. That’s an ROI you just can’t buy.

Any company has the resources to be charitable. The Internet enables doing this for only the cost of a computer with access to the web which most of us have already. A newsletter, blog, social media, and more are just a few ways to give freely. This blog you are reading now is one such example. If I can do it, anyone can.

I would challenge to say that with all of the examples of organizations that give freely of themselves in a responsible sincere manner will reap what they have sown…and then some. Of course there is no guarantee, but the potential is well worth the risk and there is so little to loose by the effort.

So in summary I would just reiterate the title, success minus charity equals lost opportunity. An organizations success can be enhanced through charitable giving that will give it a competitive edge not just because of better public relations, but because they deserves it.


What’s your take? Talk back; your comments are always appreciated.

Thursday, October 23, 2014

Seething Towards Failure

Seething Towards Failure
Commentary by: Earle G. Airey III

Anger is typically thought of as a negative emotion and thus should be avoided. True, anger left unchecked can have disastrous consequences and can sneak up on us in ways many realize only after the fact.

A light bulb burns out. You don’t have a fit about it, just replace the bulb. Thunder and lightning are breaking your concentration as you try to write a report. You eventually tune it out and keep on working. A tree limb falls in the road and you have to detour. You don’t like it, but it’s no big deal. Right?

How about that pickup truck weaving through traffic? What a jerk. How about that your car repair that was supposed to be done by end of day, now they have to keep it overnight? How about the boss that makes you work on the weekend at the last minute? Now how do you feel?

Most of the time we can forgive a burned out bulb, thunder and lightning, a fallen tree limb because these things happen. They couldn’t be helped. So we deal with it and move on. But how about when there is an identifiable human being behind the issues. People may get angry, their body language changes, choice of words may not be so choice, and most of all they can seethe. To seethe is to bubble up as a result of being boiled. As one’s anger rises we may associate this with temperature, which is usually hot.

Why do people seethe? Many studies by researchers in cognitive neurosciences suggest that within our brain are mirror neurons. These neurons are ultra-sensitive to the point where they may be processing stimuli that the person may not be consciously aware of. The thought is that these neurons are important in aiding humans understanding one another, learning by example and is completely bi-directional. See http://en.wikipedia.org/wiki/Mirror_neuron for additional thoughts.

So again, why do people seethe? From my experience I have witnessed people’s actions and reactions that were based on their comfort level with a particular situation. When there is a doubt of one person’s power over another they typically react appropriately. The one who feels their position is weaker using a particular medium (such as physical engagement, verbal arguing, etc.) they may switch to one that is of greater comfort. I suggest that deep in the human subconscious mind there is an autonomous response to threats similar to the “fight or flight” syndrome that can apply to these mirror neurons. So one may not be able to best their opponent in a physical or verbal altercation, but they can seethe them back to the Stone Age (check out the song “If Looks Could Kill” by Heart). Similar to a fistfight, seething rarely resolves the situation and can begin a downward spiral towards eventual failure.

Currently I’m doing research into how external and internal stimuli affect brain chemistry. My preliminary findings have revealed that various stimuli evoke a release of chemicals into the brain that has a similar effect to narcotics. So does seething help produce these chemicals? If the answer is yes, then can people become addicted to seething (or any strong emotion)? Other researchers suggest it is possible.

When growing up parents, teachers, and other adults told me that the best way to quit using drugs is to never start. Now there is no way that people will never get angry, however I suggest that it is possible to turn anger into creative thought by…

1.     Being aware of one’s emotional state. Especially when getting angry.
2.     Concentrate on the actual elements that brought on the anger. What are their opposites?
3.     Would that action leave a more positive emotional potential state?

Would that outcome create a win-win or a win-lose (the latter would probably leave the other party seething)?

This is a deliberate exercise in moving from an emotional deficit state to a surplus state. When some people get angry they may disengage from the situation to “cool down.” However depending on the circumstances the problem that moved them into the seething state may still be there, threatening to plunge them back into that deficit state. I suggest that by reevaluating the circumstances from the perspective of “if I could go back in time and relive that moment, I would…” to seek a solution that can stop the emotional sacrifice of the situation…if it gets that deep.

This could be why when some people are upset they need to talk about it. They are not necessarily asking for help with a fix, they just need to think out loud. There is a therapeutic element to this and I suggest talking with someone whom you can trust to share the particulars of the situation with.

Hopefully this will help raise awareness of what I call “The Seething Syndrome” and keep it from taking up resident in our lives. When you notice the downward spiral of negative emotions (like seething), what are some of the ways you overcome such challenges?


Your input is greatly valued. Thanks for sharing.


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